Partner Factory Code of Conduct

At Go2London, we conduct our business based on the principles of safety, integrity, people, community, and the environment. We want to work with partner factories that share these values and work collaboratively with us to comply with and improve upon them. This policy defines the minimum standards and fundamental principles of cooperation that we require from all partner factories, whether they supply goods, services, or workforce. The policy requirements are based on core International Labour Organisation (ILO) conventions, the ETI Base Code, and the UN Guiding Principles on Business and Human Rights.

Employment

1. There are no victims of modern slavery working in any part of the supply chain who have been recruited, transported, transferred, harbored, or received for exploitation purposes.
2. No forced, bonded, indentured, or involuntary prison labor is permitted.
3. Workers are not required to pay fees to obtain work or lodge deposits or identity papers with their employer and are free to leave after reasonable notice.
4. No offense under the Modern Slavery Act 2015, the Immigration Act 2016, or any Gangmasters Licensing Authority regulation will be committed.

Freedom of Association and Employee Voice

1. Workers have the right to join or form trade unions or other comparable, legal organizations of their own choosing. We recognize their right to communicate their employee voice and will provide reasonable opportunities for them to do so.

Working Conditions

1. A safe and hygienic working environment shall be provided, complying with industry knowledge, specific hazards, and legal requirements.
2. A record of health and safety incidents must be maintained, with an action plan to improve workplace safety.
   Workers receive regular and recorded health and safety training, including for new or reassigned employees.
3. Clean toilet facilities, potable water, and sanitary food storage must be accessible.
4. A senior management representative must oversee health and safety responsibilities.
5. Facilities must undergo an environmental and safety risk assessment and have all necessary documentation and permits related to structural, electrical, and fire safety.

Child Labour

1. No worker under the age of 18 shall be employed.
2. Partner factories must maintain documentation verifying workers’ ages.

Fair Wages

1. Wages and all legally mandated benefits must meet, at a minimum, national legal or industry benchmark standards, whichever is higher.
2. Overtime must be paid at a premium rate, at least compliant with national legislation.
3. Wages shall be paid directly to workers in full at agreed intervals.
4. All workers must be provided with written employment terms and wage slips.
5. No unauthorized deductions from wages are permitted.

Working Hours and Annual Leave

1. Working hours must comply with national laws and industry standards.
2. Workers shall receive at least one day off every seven days, or two in every 14-day period where legally allowed.
3. Overtime must be voluntary and not exceed 12 hours per week on average.
4. Workers may refuse overtime without repercussions.
5. Reasonable annual leave must be provided based on a formal policy.

Discrimination

1. Partner factories must comply with local laws on equal employment opportunities.
2. No discrimination in hiring, wages, training, promotion, termination, or retirement based on race, caste, nationality, ethnicity, religion, age, disability, gender, marital status, sexual orientation, union membership, or political affiliation.
3. If structural discrimination exists beyond the factory’s control, it should be documented and reported to Go2London for resolution.

Regular Employment

1. Work must be based on recognized employment relationships.
2. No avoidance of obligations under labor or social security laws through sub-contracting or fixed-term contracts.
3. Migrant, contract, part-time, and home workers must receive equal rights, benefits, and advancement opportunities.

Humane Treatment

1. No physical or verbal abuse, sexual harassment, or intimidation is allowed.
2. Disciplinary actions must be fair, proportionate, and legally compliant.
3. All disciplinary actions must be recorded.
4. Partner factories must report and address any instances of harsh or inhumane treatment.
5. A whistle-blowing process must be in place for workers.

Sustainable Materials and Environmental Responsibility

1. Partner factories are encouraged to prioritize the use of sustainable materials whenever possible in production processes.
2. Factories should source raw materials responsibly and reduce environmental impact where feasible.
3. Accommodations and facilities should adhere to sustainable building and operational standards where practical.

Integrity and Ethical Corporate Practices

1. Partner factories must comply with all applicable licenses, registrations, and certifications.
2. Bribery, corruption, extortion, money laundering, and fraud are strictly prohibited.
3. All potential conflicts of interest must be disclosed to Go2London.
4. Partner factories must comply with all relevant trade controls.
5. Intellectual property rights and confidential information must be respected.

Community Engagement

1. Partner factories should actively engage with and contribute to the local communities where they operate. This includes supporting local initiatives and providing meaningful employment opportunities.

Principles of Implementation

Go2London understands that improving social and ethical standards in the supply chain is an ongoing process. Therefore, we commit to:

• Working collaboratively with partner factories to improve compliance where support is needed.
• Ensuring transparency in terms and conditions.
• Providing compliance updates and implementation performance reports.
• Training employees on ethical sourcing practices.
• Requiring partner factories to report compliance status regularly.
• Ceasing business with factories that show persistent disregard for this Code of Conduct.

By working together, we can create a sustainable, ethical, and responsible supply chain that benefits all stakeholders.